Installation and Troubleshooting in VPS
The upgrade includes one hour of custom work on your hosting server, so if you get any of our virtual private servers solutions, you'll be able to benefit from this service and have our admins do different tasks which you can't carry out yourself or you have no time. They are able to install and set up any piece of third-party software for you in case the installation is difficult or they can troubleshoot any app that does not work properly for some reason. You can add the upgrade to your plan as often as you want depending on the time needed for a particular task and its complexity. Any remaining time will remain available in your account for the future and you'll be able to see how many minutes are left within your billing Control Panel. Our Managed Services upgrade comes with thirty minutes of custom work on your hosting server as well, but in case you need more than that, you can always add the Installation & Troubleshooting upgrade with several mouse clicks through the billing area.
Installation and Troubleshooting in Dedicated Hosting
The upgrade is available with all of our dedicated hosting and provided you add it, our skilled administrators will be able to help you with anything on your server. This includes installing any third-party software which you may want to use on the server and troubleshooting any script that operates inadequately or doesn't run at all. Our upgrade comes with 60 minutes of work and in case a particular task is not very time-consuming, we'll add the remaining time to your account. You shall be able to discover how many minutes are left inside your billing CP and use them whenever you need help again. The Installation & Troubleshooting upgrade can be acquired at any time, so in the event that you require something to be set up in the very beginning, you can add it to your order during the sign up process, while if you need help later, you can add it from the server billing area. Thirty minutes of custom work are supplied with our Managed Services pack as well, but just in case you require more work to be performed on the server, the Installation & Troubleshooting upgrade shall be a guarantee that your programs shall be installed and set up in the best possible way.