A 99.9% Server Uptime
We have built our shared web hosting system using dependable hardware components and strongly tweaked software. Our sysadmins have installed a tweaked version of SELinux on all our web hosting servers to ensure maximum safety and stability. We have added a number of distributed denial–of–service prevention appliances combined with very powerful firewall software to make sure our internal network is impregnable and safe.
All our Linux shared web hosting services plans come with a 99.9% server uptime guarantee. And irrespective of which datacenter you select, our guarantee remains the same.
A 99.9% Network Uptime
If you would like to provide a premium–quality web hosting service, you can rarely trust the default network configuration in a datacenter. We have set up our own custom network in an effort to ensure a supersonic connection speed with the rest of the world.
And because of this, regardless of which datacenters you choose: our datacenter in USA, our datacenter in United Kingdom, in our datacenter in Finland, in our datacenter in East Europe or our datacenter in Australia, you will enjoy an assured 99.9% network uptime. And this guarantee is valid for all web hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
Like with every other service, when it’s your cash at stake, you cannot feel really safe. This is the reason why, with all our cloud hosting plans we offer a 30–day money–back guarantee. If you don’t feel pleased with our hosting service or in case you have to use a more powerful hosting solution, such as a VPS or a dedicated hosting – we’ll give you a full refund, with no hidden fees or refund taxes.
24/7 Technical Support
We have conscientiously handpicked each single member of our 24x7 support staff to make sure that we can offer you the best possible tech support service that you can possibly get. Each of our customer service technicians has many years of experience working with hosting accounts behind his back, hence they know what they are doing. Besides, they are available 24–7 – you’ll be able to touch base with them at any moment and they’ll respond back to you as soon as possible.
Their average ticket response time is just twenty minutes, whilst with many other web hosting distributors you need to wait around for days. Plus, we offer a 1–hour response time guarantee. Regardless of what happens, your questions will be answered in under 60 minutes.