Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center

  • You’ll find nearly all the answers to your questions in the easy–to–navigate Help Center built into’s Control Panel. It features an enormous repository with commonly asked questions and comprehensive instructional articles contributed by our accomplished customer support staff.

  • Top quality support service
  • Tutorial Videos

  • We have compiled a selection of educational video tutorials that visually display how you can tackle a common problem associated with your Linux shared web hosting services account. You will find the training videos in the Help Center section.

  • Intuitive help center
  • A 60–Minute Response Guarantee

  • With each of our semi–dedicated servers, we offer a 24–7–365 help desk support service with a 60–minute support ticket response guarantee. A team of skilled technical support engineers will be at your disposal to answer all the questions that you could possibly have. During non–busy hours, an answer will be given in even less than twenty minutes.