Customer Support Channels
A 1–hour Response Guarantee
We provide a 1–hour reply guarantee with all our Linux shared web hosting services packages, meaning each individual advice request you post will undoubtedly be reacted to within an hour max. Our support crew members have been educated to rapidly remedy any issue and to present you with prompt advice on any situation that you possibly have.
A Top–quality Support Service
Our assistance service is offered by a team of trained professionals who are ready to answer to your issue in a timely manner. You could contact the tech support team by launching a technical support ticket from your Control Panel or by submitting us an email. On working days, you can also call us on the phone or take advantage of the live chat solution.
An Intuitive Help Section
Should you need support while operating within the Control Panel, you’ll be able to always just click the Help button and track down your issue in the group of articles or blog posts that will come up. We have also turned a lot of the articles into video tutorials. The listing of movies will come up if you select the Videos key available in the top right angle.